Client Services

Work Space Matters. Ask Kira and Matt!

We don’t know for sure, but we’re guessing there hasn’t ever been an alien invasion or intergalactic supervillain threatening the Meetings Industry, but just in case, we’re ready with our own team of superheroes, who know first hand that your work space matters. In February, we DOUBLED our roster of Client Service Managers when our [...]

Episode #5 Meeting Mix-In Magic

Previously on The Digital Adventures of Pogo... One can never be over prepared for an activity. For when you least expect it, the unexpected can occur. Ranchhands to the rescue! Meeting Mix-In Magic! The energized sounds from the Polka Room were building to a dull roar. Inside, Deborah, the meeting planner, watched the attendees become fully [...]

Catalyst Ranch’s Latest Overcomer: Achieving Success Despite Circumstances

Catalyst Ranch's Latest Overcomer: Achieving Success Despite Circumstances by Drea Holland The road to obtaining my Masters degree was a long and often trying one. I often felt like quitting was a better option than sticking it out. There were so many times that I wanted to quit and give up, but I managed to push [...]

Meet New Client Services Manager Aundrea Holland!

Ranch Hand Spotlight Aundrea Holland gives us a peek behind the curtain this month as we learn about the newest member of our Client Services team. Name: Aundrea Holland Current Job Title: Client Services Manager Nickname(s): Drea, Red, Sconie, Dre-head…. There’s a lot. Favorite Color: Black and its many shades Favorite thing to do in Chicago: [...]

Flip The Switch

  Welcome back guest blogger, Jon Wool!  Mr. Wool is the President and Owner of JHW Hospitality Consulting and one of the hospitality industry’s foremost experts. He is also the founder of the boutique catering company, Finesse Cuisine Catering and Events.  As a consultant, coach, and speaker, Jon has been applauded for his warmth, humor, and ability to [...]

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